Athabasca University's Ombuds Office

Welcome to Athabasca University's Ombuds Office. Our office provides impartial, independent, and confidential support services to all members of the online community. Our main goal is to ensure that all students, staff, and faculty are treated fairly and equitably.

If you believe that you have been treated unfairly or wish to speak to someone about a current issue or concern, our Ombudsperson would be happy to hear from you. If you have a problem and believe our Ombudsperson can help, contacting our office is easy! Please complete the intake form below.

Date : 2019-03-20

Personal information

*Name :**
*Email :**
Telephone:	Can leave a message/voicemail
Alternate Phone:	Can leave a message/voicemail
Gender:
Age group:

Student ID #:
Prior Contact:
Visited website:
Country:
Province:
Special instructions:

School / Program Area

*Constituency :**
Faculty:
Program:
Course:
Department:

Type of complaint: Academic Appeal (Marks) Academic Misconduct Academic Record Accommodations Appeals Challenge for Credit Course Extensions Course Material Format Course Material Availability Course Quality Course Registration Course Re-registration Course Withdrawals Examinations - AU Athabasca Examinations - AU Calgary Examinations - AU Edmonton Examinations - External Invigilator Financial Aid Inactive Status Library Non-Academic Misconduct Nursing Clinical/Practicums Policy Program Regulations Refunds Service Student Awards Supervisory Committee Technical Support Transfer Credit Tutorial Support Other (Specify) Other:
Reasons for coming to the Ombudsoffice: Suspect unfair treatment Need information about policies and procedures Want to discuss possible options Want to complain about a person or department Other (Specify) Other:
*Summary of complaint and steps taken to resolve :**
Why do you believe you were treated unfairly?:
To resolve your situation, what needs to happen?:
Relevant policies:
Formal process or procedures in progress or already used:
Others you have consulted about this request: Tutor Course Coordinator Program Director Dean/Associate Dean Centre Chair Office of the Registrar ASD Counseling Services Advising Services Learning Services Tutorial Other (Specify) Other:
Specify:
*Do you grant permission for the Ombuds Office to initiate inquiries into your situation or complaint with the necessary designates at AU. :**

Contact the Ombuds Office

Personal information

School / Program Area

Request for Assistance

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